Business Process Management (BPM) Case Studies

Orbis Software's BPM solutions have already helped 4000 customers worldwide automate their critical employee processes and they now enjoy the benefits of lower costs, greater agility, perfect stakeholder connectivity and stronger commercial performance. To illustrate the endless benefits TaskCentre will provide your company, please download a case study from the sample below:

Pace Telecom Operating within the fiercely competitive communications sector, Pace Telecom is a market leader and renowned for the quality of its products and services. Yet, like all ambitious organisations, Pace Telecom was looking to introduce smart working practices by automating repetitive administration that highly skilled employees routinely conducted. This case study describes how Pace Telecom deployed TaskCentre, the Business Process Management (BPM) Suite, to automate a number of financial reporting, customer retention and win-back workflow processes. » Download this Case Study

Aventi In the last decade, the distribution sector has perfected the efficient movement of goods and exceeded the expectations of customers. However, to improve profitability further, distributors are now turning their attention to their back office setup to achieve further savings. This case study documents exactly how Aventi Holdings, a leading distributor of DVD film and consumer electronics, reduced administrative costs by automating, amongst other things, the creation and distribution of POP or SOP reports by using the leading Business Process Management (BPM) Suite, TaskCentre. » Download this Case Study

McKenzies With the professional services industry now being judged on technical ability and bottom line results, organisations are now focusing their attention on internal business process improvement initiatives to deliver added value to clients. In this case study, McKenzies reveal how it used TaskCentre’s Business Process Management capabilities to reduce Work-In-Progress (WIP) cycles and improve cashflow and fixed fee management processes. » Download this Case Study

Home Learning College The education sector has undergone a major transformation over the last 10 years and as result, organisations such as Home Learning College have had to face a significant number of new business challenges. In this instance, Home Learning College needed to automate a number of time consuming business processes, including credit score rating checks, management reports and the creation and distribution of student enrolment information to partner organisations, with an overall aim of removing the administrative burden placed on its SalesLogix CRM users. » Download this Case Study

C&M Recruitment Competition levels within the recruitment sector are extremely high and as a consequence leading agencies like C&M are continually looking to enhance and develop new competitive advantages. In this instance, C&M required a Business Process Management (BPM) solution that would reduce the number of administration staff it required and automatically create and distribute event-specific communications to clients and candidates alike. » Download this Case Study

Birmingham International Airport The aviation industry is one of the largest and most tightly regulated sectors to operate within, and this presents a number of compliance and supplier management challenges for key players such as Birmingham International Airport (BIA). In response to these challenges, BIA were seeking a pure-play Business Process Management (BPM) Software solution that would enable it to automate key financial compliance and supplier insurance procedures. » Download this Case Study

Roberts Property Solutions The commercial realities of the estate agency arena demands that agents need to provide mechanisms in which customers can request and receive information instantly. The internet has contributed significantly in satisfying this need but not all property searches are conducted via a computer. Subsequently, Roberts required a solution that would enable potential customers to get property details by sending an SMS text message to a short code displayed on For Sale or To Let boards. » Download this Case Study

EveryChild Charitable organisations are always looking for new ways to reduce costs and increase revenues and it was the latter that initially attracted EveryChild to TaskCentre. More specifically, it was interested in TaskCentre’s ability to automate administrative processes and enhance its marketing capabilities. » Download this Case Study

Laybond Ltd The importance of Laybond’s IT infrastructure to the success of the company has always been recognised by the management and it was the ethos of continual improvement that drove the initial interest in TaskCentre. Specifically, Laybond was looking to transform its Sage Line 500 and SalesLogix applications into event-driven solutions that would pre-empt any problems and automate those repetitive administrative processes that hindered employees. » Download this Case Study

Armitages As a successful company, operating in the fast-moving garden centre arena, it is critical that Armitages effectively monitor stock levels and management procedures. Consequently, Armitages were looking for a pure-play Business Process Management solution that would deliver real-time exception reports, extend the functional capabilities of its EPOS and Sage applications and automate costly back office administration duties. » Download this Case Study

Withandwithoutwires.com As a company operating within the fast-moving B2C arena it is paramount that all marketing activities are supported by a proactive, artificial intelligence technology embedded within the current IT infrastructure. As a result, withandwithoutwires.com required a powerful solution that would provide real-time, ‘event-driven’ marketing capabilities, exception reporting and automated customer service communications. » Download this Case Study

Nylacast Ltd As a designer and manufacturer of machinery and components, the visibility of information and the custodianship of cost centres are of the utmost importance. Subsequently, Nylacast required a solution that would increase the financial visibility of international transactions, automate the construction and delivery of management reports and monitor and enforce company health and safety procedures. » Download this Case Study

Kern Ltd Kern Ltd is renowned for operational and customer service excellence and as a result is constantly searching for new technologies that will further enhance its enviable reputation. In this instance, it required a solution that would monitor and report on real-time changes to key company data and also automate the construction and delivery of its Crystal Reporting procedures. » Download this Case Study

Gaskell Plc The UK manufacturing industry is renowned for its competitiveness and Gaskell plc are always searching for new ways to drive efficiency and safeguard against potential problems. In this specific instance, it required a solution that could monitor and report on critical failure points and automate costly administration activities. » Download this Case Study

Tidyco Effective communication with company stakeholders is a critical success factor for the industry in which Tidyco operates but this can be very costly in terms of human capital and material costs. Tidyco required a solution that would automate the activities of its employees through turning its static ERP and CRM systems into real-time, intelligent applications. » Download this Case Study

CB Imports Plc With CB Imports plc operating from multiple sites throughout the UK and dealing with international manufactures it required a Business Process Automation solution that could streamline its operation. Specifically, it required a solution that could monitor and report real-time business information without the need for human intervention. » Download this Case Study

ChevronTexaco With ChevronTexaco playing such an important role in the production of the world's energy resources, being at the forefront of quality assurance is fundamental to the success of its business. The requirement was to significantly streamline the quality assurance arm of the company through the deployment of automation and alerting technology. » Download this Case Study

Cimac International Given the global presence that Cimac International has within the manufacturing solutions marketplace it was imperative that it adhered to International ISO standards. The requirement was to reduce operational costs, monitor key cost centres in real-time and streamline the ISO process. » Download this Case Study

SEL Imperial SEL Imperial's requirement was to streamline operation services through the real-time extraction and formatting of business information from its Navision Attain system. » Download this Case Study

Anderson Anderson & Brown Chartered Accountants AAB wished to automate a number of manual processes which would help to reduce costs by between 25% to 35%, and provide information visibility to customer and business partners. » Download this Case Study

R3: Affinity Alliance Ltd This leading UK based affinity alliance company was looking to automate a number of manual processes, helping to reduce costs and increase information visibility to its Business Partners. » Download this Case Study